2600Hz's flexible cloud call center solution elevates the call center experience by providing end users with an intuitive and seamless call center experience. It’s not just another call center solution — it’s a sophisticated, highly flexible solution that offers SMBs a powerful experience rivaling leading industry solutions. Built natively into KAZOO, Call Center not only tackles the everyday features and functionality every call centers need such as dashboards, quality monitoring/management, skill based routing, eavesdrop/whisper/barge, etc., but it also offers resiliency that surpasses the competition. Paired with KAZOO’s existing advanced UCaaS/CPaaS APIs, call center optimization can be reached in each and every business, because each can create a customized call center experience.
Call Center is fully integrated with KAZOO and provides one seamless unified communication
experience for all.