Providing operators and receptionists with superior live data, call routing, and distribution tools to deliver the best call experiences.
2600Hz’s Operator Console provides an extensive overview of overall call activity. With two flavors of the application, partners are empowered to make the choice that best suits their communications business and user’s needs.
Operator Console
- Live call data such as active calls, timers and inbound/outbound calls
- Office activity data such as who is busy/available and caller information
- Concurrent call support
- Parked calls view
- Modern, intuitive user interface
Operator Console Pro
- 2600Hz Operator Console functionality plus...
- Call controls such as: hang up, mute, unmute, sent DTMF, hold, unhold
- Easy call transfers
- Initiate calls directly from the browser
- Filter potential callees and active call agents
Contact us today to learn more about Operator Console and Operator Console Pro functionality and enable your users provide the most professional call experiences.