Call Center
2600Hz's flexible cloud call center solution elevates the call center experience by providing end users with an intuitive and seamless call center experience. It’s not just another call center solution — it’s a sophisticated, highly flexible solution that offers SMBs a powerful experience rivaling leading industry solutions. Built natively into KAZOO, Call Center not only tackles the everyday features and functionality every call centers need such as dashboards, quality monitoring/management, skill based routing, eavesdrop/whisper/barge, etc., but it also offers resiliency that surpasses the competition. Paired with KAZOO’s existing advanced UCaaS/CPaaS APIs, call center optimization can be reached in each and every business, because each can create a customized call center experience.
Call Center is fully integrated with KAZOO and provides one seamless unified communication
experience for all.
A top-notch call center solution built into KAZOO so you have a single platform for all of your business communication needs.
2600Hz's Call Center was designed to be rapidly deployed and offer a seamless end user experience for all. Easy-to-use features and functionality save time, offer the highest quality service, and fast performance all within a simple yet modern interface.
Being truly redundant means that call centers using 2600Hz's Call Center solution will always be up and running no matter what, and your customers never need to worry about dropped calls or outages.
The flexibility to create a personalized solution for your customers thanks to KAZOO’s 300+ APIs.
The intuitive yet highly interactive UI enables agents, managers, and admins alike to navigate the interface with ease in order to provide the best experience between the caller and your business.
YOU have the power to decide how you want to sell your call center solution and to cap your own margins, which means you can drive as much revenue as you want.
In partnership with 
Skill Based Call Routing Quality Monitoring & ManagementCall Recording Dynamic Caller IntelligenceAmplified Reporting & Analytics And More