--- title: 2600Hz Call Center Solution description: Call Center by 2600Hz is a native call center app that enables businesses to build the ideal call center solution. image: https://info.2600hz.com/hubfs/CCpro-sharing-image2.png --- [![logo-2600hz-Ooma-Co-White](https://info.2600hz.com/hs-fs/hubfs/logo-2600hz-Ooma-Co-White.png?width=738&name=logo-2600hz-Ooma-Co-White.png "logo-2600hz-Ooma-Co-White")](https://2600hz.com/) [![logo-2600hz-Ooma-Co](https://info.2600hz.com/hs-fs/hubfs/logo-2600hz-Ooma-Co.png?width=738&name=logo-2600hz-Ooma-Co.png "logo-2600hz-Ooma-Co")](https://2600hz.com/) # **![CallCenter-PRO_x512](https://info.2600hz.com/hs-fs/hubfs/CallCenter-PRO_x512.png?width=61&name=CallCenter-PRO_x512.png)  ****Call Center** **A Next-Gen Call Center Solution that Optimizes the Customer Experience** ## ![Call Center Pro Screenshots](https://info.2600hz.com/hs-fs/hubfs/CCPRO_screenshots.png?width=955&name=CCPRO_screenshots.png)   ## Modernizing the Cloud Call Center Experience 2600Hz's flexible cloud call center solution elevates the call center experience by providing end users with an intuitive and seamless call center experience.  It’s not just another call center solution — it’s a sophisticated, highly flexible solution that offers SMBs a powerful experience rivaling leading industry solutions.  Built natively into KAZOO, Call Center not only tackles the everyday features and functionality every call centers need such as dashboards, quality monitoring/management, skill based routing, eavesdrop/whisper/barge, etc., but it also offers resiliency that surpasses the competition. Paired with KAZOO’s existing advanced UCaaS/CPaaS APIs, call center optimization can be reached in each and every business, because each can create a customized call center  experience.    **Call Center is fully integrated with KAZOO and provides one seamless unified communication experience for all.**     ## Amplify the Call Center Experience ![blurred-image-2.jpg](https://cdn2.hubspot.net/hub/3319388/hubfs/blurred-image-2.jpg?width=845&height=568&name=blurred-image-2.jpg) #### **![2-1](https://info.2600hz.com/hs-fs/hubfs/2-1.png?width=80&name=2-1.png)** #### **Native, Integrated Software** A top-notch call center solution built into KAZOO so you have a single platform for all of your business communication needs. ![blurred-image-2.jpg](https://cdn2.hubspot.net/hub/3319388/hubfs/blurred-image-2.jpg?width=845&height=568&name=blurred-image-2.jpg) #### **![6-1](https://info.2600hz.com/hs-fs/hubfs/6-1.png?width=80&name=6-1.png)** #### **Ease of Use for All** 2600Hz's Call Center was designed to be rapidly deployed and offer a seamless end user experience for all. Easy-to-use features and functionality save time, offer the highest quality service, and fast performance all within a simple yet modern interface. ![blurred-image-2.jpg](https://cdn2.hubspot.net/hub/3319388/hubfs/blurred-image-2.jpg?width=845&height=568&name=blurred-image-2.jpg) #### **![1-1](https://info.2600hz.com/hs-fs/hubfs/1-1.png?width=80&name=1-1.png)** #### **Resiliency and True Geo-Redundancy** Being truly redundant means that call centers using 2600Hz's Call Center solution will always be up and running no matter what, and your customers never need to worry about dropped calls or outages. ![blurred-image-2.jpg](https://cdn2.hubspot.net/hub/3319388/hubfs/blurred-image-2.jpg?width=845&height=568&name=blurred-image-2.jpg) #### **![3-1](https://info.2600hz.com/hs-fs/hubfs/3-1.png?width=80&name=3-1.png)** #### **Optimized CX** The flexibility to create a personalized solution for your customers thanks to KAZOO’s 300+ APIs. ![blurred-image-2.jpg](https://cdn2.hubspot.net/hub/3319388/hubfs/blurred-image-2.jpg?width=845&height=568&name=blurred-image-2.jpg) #### **![5-1](https://info.2600hz.com/hs-fs/hubfs/5-1.png?width=80&name=5-1.png)** #### **A Simple & Modern Interface** The intuitive yet highly interactive UI enables agents, managers, and admins alike to navigate the interface with ease in order to provide the best experience between the caller and your business. ![blurred-image-2.jpg](https://cdn2.hubspot.net/hub/3319388/hubfs/blurred-image-2.jpg?width=845&height=568&name=blurred-image-2.jpg) #### **![4-1](https://info.2600hz.com/hs-fs/hubfs/4-1.png?width=80&name=4-1.png)** #### **Revenue Your Way** YOU have the power to decide how you want to sell your call center solution and to cap your own margins, which means you can drive as much revenue as you want. ## **Insightful Reporting & Powerful Analytics** In partnership with ![Dimension-by-Xarios-dark-resize](https://info.2600hz.com/hs-fs/hubfs/Dimension-by-Xarios-dark-resize.png?width=250&name=Dimension-by-Xarios-dark-resize.png)   ##### **Deliver the highest level of customer service possible** ##### 2600Hz has partnered with Xarios Technologies to bring you insightful reporting and powerful analytics. Dimensions by Xarios reports on the Call Center Pro engine, by providing intuitive real-time call analytics, automated reporting, and cost-effective wallboard displays. [![Learn More About Dimensions](https://no-cache.hubspot.com/cta/default/2472959/39e75e1a-cd18-4ff2-a597-ec129eccbd5c.png)](https://cta-redirect.hubspot.com/cta/redirect/2472959/39e75e1a-cd18-4ff2-a597-ec129eccbd5c) ## **Call Center Highlights** ##### All the features and functionality everyday call centers need plus the capability to create a completely custom solution quickly and seamlessly - All for YOUR customer   ##### ![check_4](https://info.2600hz.com/hs-fs/hubfs/check_4.png?width=24&name=check_4.png)** Skill Based Call Routing** ##### ![check_4](https://info.2600hz.com/hs-fs/hubfs/check_4.png?width=24&name=check_4.png)** Quality Monitoring & Management** ##### ![check_4](https://info.2600hz.com/hs-fs/hubfs/check_4.png?width=24&name=check_4.png)**Call Recording** ##### ![check_4](https://info.2600hz.com/hs-fs/hubfs/check_4.png?width=24&name=check_4.png)** Dynamic Caller Intelligence** ##### ![check_4](https://info.2600hz.com/hs-fs/hubfs/check_4.png?width=24&name=check_4.png)**Amplified Reporting & Analytics** ##### ![check_4](https://info.2600hz.com/hs-fs/hubfs/check_4.png?width=24&name=check_4.png)** And More ** ## See Call Center for Yourself — Get Your Demo Today! ##### Why settle for status quo when Call Center can accelerate your business?  Get a demo and see the 2600Hz Call Center difference.   [![logo-2600hz-Ooma-Co-White](https://info.2600hz.com/hs-fs/hubfs/logo-2600hz-Ooma-Co-White.png?width=738&name=logo-2600hz-Ooma-Co-White.png "logo-2600hz-Ooma-Co-White")](https://2600hz.com/) [Privacy Policy](https://2600hz.com/privacy-policy) | © 2024 2600Hz